Relay (email deliverability)
Last updated 2026-06-14
What this unlocks
Connect Relay and Quri reads your email send stats — totals sent, bounced, complained, suppressed, and failed — and turns them into a Deliverability Health report: rates, trend, a 0–100 score, and plain fixes. Aggregate counts only, never recipient details, so you catch a souring sender reputation before mailboxes start filtering you.
Connect it in Quri
- Open /app/connect in Quri and choose Relay from the list of sources.
- Paste your Relay stats base URL and read key into the connect form.
- Save the connection so Quri can pull your aggregate delivery stats on a schedule.
- Open /app/comms/health — your Deliverability Health report appears after the first scheduled run.
Get your credentials
- Sign in to Relay and open the stats/API section for your sending account.
- Copy the stats base URL Relay exposes for delivery metrics.
- Create a read-only stats key (scoped to aggregate counts, not recipient data).
- Keep both values handy; you paste them into Quri at /app/connect.
Access Quri reads with
- Read-only access to aggregate delivery counts — sent, bounced, complained, suppressed, failed.
- No recipient addresses or message contents are ever read — only the totals Quri needs to score deliverability.
Troubleshooting
- I connected Relay but Deliverability Health still says computing.
- The report is materialized on a schedule, not on the spot. Until the first run lands for your workspace, the screen shows a computing state. Re-check the base URL and read key at /app/connect if it stays empty.
- Does Quri read who I emailed?
- No. The Relay stats read returns aggregate counts only — totals sent, bounced, complained, suppressed, and failed. No recipient addresses or message bodies cross into Quri.
- Why is my health score low even though emails are sending?
- A low score reflects bounce, complaint, or hard-failure rates above the SES warning lines. Open /app/comms/health to see which rate is elevated and the recommended fix, such as cleaning your list or cutting send frequency.