Knowledge-graph grounded answers
Last updated 2026-06-14
Definition
Knowledge-graph grounded answers let Quri chat reply from a connected map of your metrics, users, alerts and the links between them. It reads that graph first for a fast, cheap answer, falls back to a live source only when a slice is missing or stale, cites the exact records it used, and never invents a number.
How to do this in Quri
- Connect your sources so Quri can build a graph of your metrics and customer journeys.
- Ask a relationship question in /app/chat, like “what did we send the users who churned?”
- Quri reads the graph to answer and pulls a live slice only when it is missing or stale.
- Check the records Quri cites to see exactly which nodes the answer came from.
Frequently asked
- How is this different from a normal chat answer?
- Quri answers from a stored graph of your data first, so it is fast and can follow links between users, metrics and alerts. It only reaches out to a live source when the graph lacks a fresh slice.
- How do I know the answer is not made up?
- Every figure comes from a record the graph or a live read returned that turn, and Quri cites the node ids it used. If neither has the answer, it says so instead of guessing.