Deliverability Health
Last updated 2026-06-21
Definition
Deliverability Health is the running scorecard of how your sent email performs: the bounce, complaint, suppression, and hard-failure rates, how each trends versus the prior window, a single 0–100 score, and plain recommendations. Quri computes it on a schedule from aggregate send stats — never recipient details — so you catch a souring sender reputation early.
How to do this in Quri
- Open Comms then Health to see your current score, rates, and trend at a glance.
- Watch the bounce and complaint rates against the SES warning lines — rising numbers come with a recommendation.
- Act on the listed fixes, like cleaning the list or cutting send frequency, before the score keeps falling.
- Ask the assistant "how is my email deliverability?" to get the same report in chat.
Frequently asked
- How is Deliverability Health different from the Deliverability screen?
- The Deliverability screen shows setup — DKIM, SPF, DMARC, and sandbox-versus-production. Deliverability Health shows ongoing performance — the bounce, complaint, and failure rates of mail you actually sent, with a trend and a score.
- Does Quri read who I emailed?
- No. The health report is built only from aggregate counts — totals sent, bounced, complained, suppressed, and failed. No recipient addresses or message contents ever cross into it.
- Why does the score say computing?
- The report is materialized on a schedule, not on the spot. Until the first run lands for your workspace, the screen and the assistant show a computing state instead of inventing numbers.